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Industry News - February 3rd 2014

 

RETAIL AND TECHNOLOGY NEWS

Big Sandy Superstores Selects RedPrairie Merchandise Management

Big Sandy Superstores has selected RedPrairie Merchandise Management to optimize a range of its core business functions, including merchandising, inventory management, customer service, warehouse management and point-of-sale. Leveraging the solution will allow the 20-store furniture retailer to make more informed decisions to optimize inventory, employee productivity and vendor relationships while improving customer service and margins.

The retailer had been seeking an enterprise solution to replace its legacy ERP system. "RedPrairie was by far the most aggressive and accommodating in figuring out exactly what our needs were," said Big Sandy CEO Robbie Van Hoose in a statement. He noted that the retailer was still in the early stages of implementation and that RedPrairie's "new point of sale application, RedPrairie Point of Sale Plus, is a game changer."


AutoZone Licenses APT System

AutoZone has signed an agreement to license the Test & Learn Management System from Applied Predictive Technologies (APT). AutoZone will use the system to assist in evaluating strategic initiatives across all major functional areas.

"APT is a great tool to help us manage our testing and allow us to make better decisions," says Brett Shanaman, vice president of marketing at AutoZone. "Given AutoZone's commitment to ongoing testing and learning to drive results, APT's software is instrumental in managing and measuring our broad-ranging testing activity across 4,500-plus US stores."

AutoZone piloted the software to test the value of various initiatives in marketing, merchandising, pricing, store operations, loss prevention, store development and programs targeting commercial business customers. AutoZone joins top retailers including Lowe's, Walgreens and Publix who have licensed Test & Learn to evaluate new business ideas.

"APT's solutions arm AutoZone with the capability to innovate successfully and thrive in a highly competitive industry," says Patrick O'Reilly, president of APT.


Home Depot Acquires Home Services Marketplace Redbeacon

Home Depot has acquired RedBeacon, an online home services platform that lets users search, browse and book local home service providers including plumbers, roofers, painters and house cleaners. Home Depot hasn't commented on how it will incorporate RedBeacon into its operations.

RedBeacon also offers a mobile application that allows users to get quotes for services. Available on the iPhone, the app lets users select from common home service providers like handyman, electrician, house cleaner, plumber and yard worker to make a request for services. It uses the phone's GPS to locate the job and matches the request with quality pros in the area who then compete for the job and provide quotes.

Consumers who are using the app are probably dealing with plenty of contractors and providers who are also Home Depot customers, and vice versa. Service providers pay a fee to RedBeacon for new paying customers for a lead.

 

Seaport Selects Enterasys OneFabric to Provide Wireless Access

Boston-based Seaport Hotel & Seaport World Trade Center has announced the deployment of Enterasys OneFabric Edge solutions to provide Internet access to hotel and conference guests. The new Seaport network can be proactively managed by the property’s IT staff using the Enterasys isaac social media interface, which reduces the time spent reacting to potential connectivity issues and provides the infrastructure required to integrate in-room guest entertainment systems and ultimately, a VoIP phone system.

To accommodate the continually growing population of wireless devices connecting to the property’s guest network, Seaport replaced both their wired and wireless guest networks with an Enterasys OneFabric Edge solution. The hotel deployed Enterasys Wireless, as well as several Enterasys switches (Enterasys S-Series, Enterasys B-Series) and Enterasys NetSight (formerly Network Management Suite) for central management.

Enterasys’ isaac is a social media interface that allows users to interact with the network using familiar social media networks, such as Twitter, Facebook and SalesForce.com Chatter.

Seaport enlisted the help of Enterasys solutions provider, Single Digits, a provider of High Speed Internet Access (HSIA) management and support solutions. Single Digits’ hosted hospitality and conference services allows the Seaport IT staff to focus on optimizing the new network while hotel and conference guests are authenticated and supported. Single Digits also monitors network performance 24x7. Through the Single Digits web portal Seaport IT gains full visibility into performance metrics, including bandwidth utilization at the application layer.
 

 

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