Industry News - December 11th, 2008
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RETAIL AND TECHNOLOGY NEWS |
C&S Wholesale Deploys Transportation Software
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C&S Wholesale Grocers uses a Dock Scheduling system from Retalix at
all 34 of its distribution centers across the U.S. The distributor has
since reported efficiency gains in scheduling processes and improved
visibility at its distribution centers using the Retalix system. The
Retalix Dock Scheduling implementation went live at the first warehouse
in March 2008 and in less than three months, all 34 locations were
rolled out.
C&S currently reports that more than 60 percent of vendor and
carrier appointments are scheduled through a custom-built portal and
implemented via the Internet. More than 21,000 appointments were
scheduled in the past month, and C&S expects this number to
continue to grow.
"We streamlined our in-bound scheduling process over a period of four
months and already see a 40-50 percent improvement in our scheduling
productivity," says Joe Caracappa, CIO, C&S Wholesale Grocers. "The
system enabled our schedulers to receive and set an appointment in half
the time required by the previous system. The Web scheduling
functionality greatly reduced the overall number of phone calls and
manual entry. The solution also provides much greater visibility to our
warehouse, receiving, and procurement teams."
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Morrisons Adds Customer-Centric Merchandising to Optimize Inventory
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Morrisons, a UK-based food retailer, adds customer-centric
merchandising from Galleria Retail Technology. The retailer plans to
automate its assortment and space planning operations.
Morrisons plans to create automated merchandise plans on a more
granular level to ensure that optimal products are always available in
the right quantity at the right time. Moving from a manual process,
Galleria's platform helps Morrisons create optimized merchandise plans
based on consistent, accurate data. The retailer will implement
Galleria's merchandising application in more than 370 stores across the
UK.
"As we continue to grow, our goal is to provide our stores with high
quality merchandising plans in order to ensure our customers get great
value, fresh products and a pleasant shopping experience," says Amanda
Lomax, merchandising director, Morrisons. "Galleria's solution provides
us with the necessary tools to optimize our range across a more diverse
store portfolio and customer demographics than we had previously.
Galleria will allow us to achieve this at the store level in a prompt,
efficient manner in order to meet our customer's needs."
By using store-specific fixture, space and product performance data,
Morrisons will create merchandise plans that optimize the range and
inventory at the store level and fit it to the exact space available.
Further, each category can be defined at the enterprise, cluster or
store-specific level depending on its dynamics.
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Food Pantry Adds ARC Retail Business Intelligence
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Food Pantry selects ARC Retail Business Intelligence 5.8, a retail
performance management system from Manthan Systems. Food Pantry uses
ARC Retail Business Intelligence 5.8 to gain data-driven decision
making capabilities to help improve merchandising decisions, optimize
promotions performance, improve inventory and replenishment decisions
and analyze performance of brands.
"In these turbulent economic times, we need to compete smarter with
faster, better business decisions," says Wendy Reeve, business
intelligence director, Food Pantry. "ARC Retail Business Intelligence
will provide our managers the analytic edge they need to provide better
value, an improved shopping experience and superior service to our
customers."
"Not only does this retail decision making solution give us immediate
advantages with insights to improve our performance, but ARC Retail
Business Intelligence also provides us a lasting competitive advantage
by making it easy for everyone to use retail analytics in their roles
and responsibilities," says Reeve. "Our decision makers love ARC's
pre-packaged, role-based analytic applications. A quick ROI that ARC
provides in an 18-week enterprise deployment is critical to our
technology investment strategy."
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Monoprix Renews with DemandTec for Price Optimization
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Monoprix, a top urban French retailer jointly owned by Groupe Galeries
Lafayette and Groupe Casino has extended its agreement for DemandTec's
Everyday Price Management and Everyday Price Optimization software
services. Monoprix first implemented DemandTec's pricing solutions in
May 2005.
Monoprix initially subscribed to DemandTec's price management and
optimization software, deployed the software-as-a-service platform to
help strengthen its pricing process. Monoprix renewed its partnership
with DemandTec and will implement its software in several additional
product categories before the end of 2008. The software will be used to
optimize prices for thousands of additional Monoprix SKUs. Monoprix
also will remain involved in DemandTec's product roadmap definition and
evolution.
Everyday Price Optimization and Everyday Price Management, which are
component services of DemandTec Lifecycle Price Optimization, helps the
retailer manage and optimize pricing across the entire store. The
solution, which also includes Promotion Planning & Optimization and
Markdown Optimization, helps Monoprix understand, predict, and
influence consumer demand to help achieve financial and price image
objectives.
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Tommy Bahama Launches Loyalty Marketing Program
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Tommy Bahama selects direct marketing services and analytics from Acxiom for its inaugural best guest loyalty campaign.
"Tommy Bahama is fortunate to have a loyal following, and we are always
interested in finding ways to reward that loyalty. Acxiom has helped us
tailor programs to allow us to do that," says Doug Wood, president and
COO, Tommy Bahama.
Tommy Bahama chooses Acxiom to provide support services to its first
customer loyalty program. Acxiom will provide data hygiene, analytics
and segmentation services for the retailer's existing customer database
using InfoBase-X, a repository of customer intelligence. The technology
found in InfoBase-X delivers lifestyle and demographic data that, when
integrated with point-of-sale information, helps Tommy Bahama provide
targeted, intimate messages with a promotion germane to its guests.
The Acxiom-defined best-customer model will form the basis of Tommy
Bahama's 2009 marketing efforts. The model is unique to the retailer,
combining transactions, store behavior and customer touchpoints with
the variables in InfoBase-X to deliver a tool that is predictive in
identifying customer opportunities.
"Acxiom's ability to analyze our data and deliver a sophisticated
model, with very complex information, and then make concise
recommendations on exactly what we needed to do, clearly demonstrated
they understood our business needs," says Wood. "We chose to work with
Acxiom because they had the best system, good working rapport with our
group and uncompromised data security."
Datalogic Scanning Introduces Gryphon Handheld Readers
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Datalogic Scanning announces the newest addition to its Gryphon line of
handheld readers. The new Gryphon I GD4100 linear imager features
Datalogic's 'Green Spot' aiming technology while providing fast reading
and decoding performance.
Capable of reading all standard 1D bar codes as well as GS1 DataBar
stacked codes, the Gryphon Imager helps increase productivity in a wide
variety of scanning environments including retail POS, office
administration and pharmacies, as well as rugged environments.
With 'Green Spot,' the Gryphon Imager offers intuitive aiming and
good-read feedback. In addition, optimized decoding software speeds
scanning performance on hard-to-read, poorly printed and even damaged
bar codes. It reads undamaged labels within 40 milliseconds. Gryphon
Imager reads bar codes from contact to over one meter away and most
codes from extreme angles. The Gryphon Imager also reads codes smaller
than 3 mils.
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