Industry News - July 18th, 2008
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RETAIL AND TECHNOLOGY NEWS
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WH Smith Retail Limited Adds Advanced Promotion Software
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WHSmith Retail Limited implements Promotion Manager software from the
Connect3 Advanced Promotion Solutions suite. WHSmith also adds
Professional Services from Connect3 that configures the software and
assists with integrating to existing WHSmith merchandising, pricing,
ePOS and supply chain systems.
"Following the execution of a comprehensive RFP, Connect3 appeared to
meet a very high percentage of our detailed requirements for both of
our retail divisions," says Simon Baker, head of development for
WHSmith. "We then worked closely with them to verify that they could,
indeed, provide a solution in our tight timelines without bespoke
coding and also provide a platform which we can extend in the future as
our requirements expand.”
Connect3 Advanced Promotion Solutions is a configurable AMP foundation
and application framework that helps support promotion planning,
collaboration, analysis and execution. The system also supports
promotional pricing and executes to ePOS systems and on-line channels.
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Longs Drug Stores Partners With Microsoft HealthVault
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Longs Drug Stores connects with Microsoft HealthVault, a consumer
health platform for sharing information with patients and providers.
With a planned launch this fall, Longs will offer consumers the ability
to access their medication information and, if they choose, share it
with others in a security-enhanced environment.
The HealthVault platform creates connectivity between patients and
physicians, as well as promotes improved health, wellness and fitness,
while allowing the consumer to better manage their health information.
"Longs has long been a supporter of innovative technologies to better
serve our patients. Providing access to electronic records and teaming
with organizations such as Microsoft serves to empower our patients and
we hope, improve their overall health," said Mike Laddon, SVP and CIO,
Longs Drug Stores.
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Amazon.com Offers Customers Bill Me Later Payment Option
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Amazon.com offers its millions of customers Bill Me Later's
next-generation payment service to pay for their purchases instantly
online without using a credit card. Bill Me Later helps consumers shop
online without using a credit card and helps retailers simplify the
payment experience for customers who don't want to use a credit card.
"We are committed to providing our customers with the greatest possible
selection, whether that's in our 40 + stores, or in the selection of
payment methods we offer on the site," said Matt Swann, vice president
of payments at Amazon.com. "We believe our customers will appreciate
having another convenient payment option when shopping on Amazon.com."
Adding alternative payments is of widespread merchant interest as they
work to offer consumers additional payment options," said Avivah Litan,
vice president at Gartner. "Our research shows high consumer interest
in these types of alternative online payment instruments and evidence
that they find them secure and convenient."
In December 2007, Amazon.com first announced its intent to offer the Bill Me Later service.
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Toys “R” Us Expands Marketing Services Agreement with GSI Commerce
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Toys "R"Us extends a multi-year contract for marketing services with
GSI Commerce. The toy retailer uses digital marketing services through
gsi interactive, its full-service interactive marketing and design
agency. Toys "R" Us will use gsi interactive's services for e-mail
marketing, paid search and online advertising, affiliate marketing,
content creation, and interactive design.
Since 2006, GSI has been providing Toys "R" Us with e-commerce
technology, customer service support, and interactive marketing
services for all of its branded online stores including www.Toysrus.com
and www.Babiesrus.com.
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National Business Furniture Enhances Search, Navigation and Merchandising Tools
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National Business Furniture enhances its office furniture Web sites
with integrated search, navigation and merchandising capabilities from
Endeca Technologies. The new capabilities debuted on OfficeChairs.com
and will be introduced on OfficeFurniture.com and NBF.com over the next
few months.
The new capabilities bring together keyword search and traditional
navigation. With Endeca's Guided Navigation, National Business
Furniture shoppers can browse products and refine search results using
criteria, including fabric or finish, style, color, price range, room
of use, and delivery time. As a result, shoppers can quickly find
products of interest, while discovering options they may not have known
existed.
"Endeca's search, navigation and merchandising capabilities are well
known in consumer e-commerce," said Eric Nebbia, director of e-commerce
of National Business Furniture. "Our goal with our site redesign was to
bring together the best user experience elements on today's e-commerce
sites with our expertise in office furniture and capabilities unique to
the office furniture buying experience."
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